Cancellations must be made 24 hours in advance. A credit card number will be required to make a reservation. Failure to show for a scheduled appointment will result in a 50% charge of scheduled services to your credit card account. We recommend that you make reservations well in advance so that your desired times can be reserved.

We recommend arriving 15 minutes prior to your scheduled treatment. This will allow you time to check-in and prepare for your service. If you are delayed in your arrival, please remember that your service will end at its original time so that the following guest is not inconvenienced.

Gift Card and Series are not refundable or exchangeable at any time. Gift Card and series are to be treated as cash, and are therefore not redeemable if lost or stolen.

No cell phones please. We ask that all guests of AQUASPA keep voice levels to a minimum as we have created a serene and relaxing atmosphere. Children are only allowed when they are receiving services.

We accept all major credit cards, but no personal checks, please. Tipping is customary and we recommend 15 – 20% of the provided service.

3% guest convenience fee will be applied to all payments made by credit card. For guests paying with cash or gift cards, the guest convenience fee will be waived.

Please inform your Aestheticians, Massage Therapists, and Nail Specialist of any medical conditions, pregnancy or medications you are taking, and any changes since your last treatment.